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This microsoft access 2013 template has many features:
1. Enter/View Calls: (Enter New Call, New Customer and New Employee Data) After that, you can produce these data: a. Calls Title b. Calls Assigned c. Calls Priority d. Calls Status e. Category f. Due Data g. Opened Date h. Resolved By i. Resolved Time j. Opened by k. Attachment Files l. Caller Name
2. Preview or Print Reports: -Closed Calls Reports -Open Calls Reports -Open Calls Sort by Assigned To -Open Calls Sort by Category -Open Calls Sort by Call Status