Caller ID Tracker

Caller ID Tracker is a caller ID and monitoring application that comes with support for the Whozz Calling units and Whozz Calling Lite units. Its purpose is to log inbound and outbound calls and generate different types of reports.

System tray running mode

You can find the server running in your system tray area. A set of configuration settings is hidden under the program’s hood. Rookies may also appeal to a help manual if they find the dedicated parameters too difficult to decode on their own.

Server configuration settings

Caller ID Tracker offers you the option to select the COM port where the unit is attached, number of lines that the unit supports, as well as type of the unit.
A set of call logging options empower you to opt for basic, inbound, or inbound and outbound logging, output raw data to plain text file, as well as define a list with numbers that are not logged. You may also set a list of telephone numbers that are not shown to the monitor.
Furthermore, you can run the application at Windows startup and set up several passwords which are needed in order to alter the configuration settings, check out reports, and tweak monitoring options.

Reports

Caller ID Tracker comes with support for different types of reports that allow you to record information about the inbound, outbound, calls by number, and call statistics. You can generate reports based on a start and end date, and pick the days that you want to exclude or include.

Client tweaks

The client version can be shared on a network and run on multiple stations at the same time. Each call is displayed in a dedicated panel. In addition, you can automatically refresh the information listed in the main window (every 2 seconds), play a custom sound notification upon a new call, and view info about each call, such as line, number, caller and time.

Bottom line

All in all, Caller ID Tracker comes with a handy package of monitoring and logging features for helping you collect information about inbound and outbound calls.