CrossTec ResQDesk

Name: CrossTec ResQDesk
Works on: windows

Windows 95 and above

Version: 3
Last Updated: 22 Apr 2017
Release: 02 Sep 2010
Category: Business

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178 downloads

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CrossTec ResQDesk Tags

Business Help Desk

CrossTec ResQDesk Details

Rating: 1.826086956 out of 5 based on 23 user ratings

Publisher Website: External Link
Downloads: 178
License: Demo / Trial Version

CrossTec ResQDesk is a demo software by CrossTec Corporation and works on Windows 10, Windows 8.1, Windows 8, Windows 7, Windows XP, Windows 2000, Windows 2003, Windows 2008, Windows 98, Windows ME, Windows NT, Windows 95, Windows Vista, Windows 2012.
You can download CrossTec ResQDesk which is 69.08 MB in size and belongs to the software category Business.
CrossTec ResQDesk was released on 2010-09-02 and last updated on our database on 2017-04-22 and is currently at version 3.

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CrossTec ResQDesk Description

CrossTec ResQDesk - Powerful Web Based Help Desk CrossTec ResQDesk help desk software provides detailed recording and tracking of user help requests. Routing, tracking and resolving technical support issues are very easy with this powerful module. CrossTec ResQDesk is a web-based solution that features advanced implementation of ITIL processes, and is available as a standalone application, as part of a companys overall management suite, or as a plug-in to CrossTec EMS. Time Savings CrossTec ResQDesk provides fast problem resolution, automation of repetitive tasks and easy importing of user data from external systems. Efficiency CrossTec ResQDesk affords prioritized help requests, and automatic ticket assignments and ticket status escalation. Corporate status reports and operator metrics gauge the effectiveness of support request management and maintenance. Customization CrossTec ResQDesk is flexible. It allows the addition of data fields, and the effortless modification of help request logging and operator functionality. Integration Take a look at how integration across CrossTecs product lines gives you power and visibility over your network environment.

Whats new in this version:

Version 3.0 may include unspecified updates, enhancements, or bug fixes.