Remote Support Center

Ideal for even the beginner users, Remote Support Center can help you to keep all the local, home or travelling workers at a productive level.
Supporting remote or travelling workers has become an  increasingly high priority for many IT departments. The remote workforce that was once thought of as “merely a trend” has now become the norm.
Additionally, increasingly many organizations have satellite offices with no local IT representation, resulting in the need to find alternative ways for IT to manage their employees’ desktop issues from afar.
The ability to troubleshoot and diagnose desktop issues without physically visiting each workstation is vital for any organization, large or small, concerned with keeping their
employees and IT resources productive and effective.
Whether your desktops or laptops are down the hall, across campus or in another state; remote and travelling workers need to have the same level of access to technical support as if they were sitting in a cubicle at the corporate office.System requirements.NET Framework 2.0
SQL Server 2005 or Express
Limitations in the unregistered versionLimited to 3 InstantAssist technicians and 10 ExpertAssist clients for 30 days