Verax Service Desk

Name: Verax Service Desk
Works on: windows

Windows XP and above

Version: 1.7
Last Updated: 25 Apr 2017
Release: 30 Apr 2013
Category: Business

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223 downloads

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Verax Service Desk Tags

Business Help Desk Field Service Management Help Desk

Verax Service Desk Details

Rating: 2.434782608 out of 5 based on 23 user ratings

Downloads: 223
License: Free

Verax Service Desk is a free software by Verax Systems and works on Windows 10, Windows 8.1, Windows 8, Windows 7, Windows XP, Windows 2000, Windows 2003, Windows 2008, Windows Vista, Windows 2012.
You can download Verax Service Desk which is 535.87 MB in size and belongs to the software category Business.
Verax Service Desk was released on 2013-04-30 and last updated on our database on 2017-04-25 and is currently at version 1.7.

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Verax Service Desk Description

Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.

Verax Service Desk helps IT professionals to:

- Control incident resolution workflow from assigning tasks to administrators and resolving incidents, to automating workflows and tracking them through to completion.

- Shorten incident resolution time based on experience-based information stored in the knowledgebase.

- Ensure that incidents are resolved in a timely manner via fully configurable escalation and notification procedures.

- Monitor and report SLA (Service Level Agreements) compliance.

- Integrate service and support processes across multiple departments.

Verax Service Desk can also be orchestrated with Verax NMS & APM (out-of-the-box integration) and other Verax applications in order to create advanced incident tracking, disaster recovery or provisioning solutions.

Whats new in this version:

New export features.

Verax Service Desk Screenshots

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