Rating: 2.086956521
out of 5
based on 23 user ratings
Publisher Website: External Link Downloads: 408 License: Demo / Trial Version
Web Help Desk is a demo software by MacsDesign Studio LLC and works on Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2003, Windows 2008, Windows Vista, Windows 2012.
You can download Web Help Desk which is 246.66 MB in size and belongs to the software category Finances and Business. Web Help Desk was released on 2014-12-10 and last updated on our database on 2017-04-04 and is currently at version 12.2.
We also have Web Help Desk 64bit version which is 248.83 MB in size and will work on x64 computers.
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Web Help Desk Description
Web Help Desk is an application especially designed to help you create a secure and practical help desk service that automatically tracks and routes requests.
The application provides you with ITSM incident diagnostics and ticket routing features that ensure tight integration and relationships with knowledge base articles, CMDB asset association, service requests, known problems, change requests, and service level agreements.
Tickets can be created and updated by email-to-ticket conversion, the customer service web-portal, or through technician Quick Ticket templates.System requirementsJava
CPU: Dual Core, 2.0 GHz
Hard Drive Space: 20 GB
Memory: 3 GB, adding 1 GB for every 10 additional technicians
Application Ports: 8081 or alternate browser port, 1433 for SQL
Chrome latest version
or Firefox 14, 15, and 16
or Internet Explorer 8, 9, and 10
or Safari 5
Limitations in the unregistered version30 days trial
Software
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DLL
Windows 2003 and above
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