Lucid Help Desk

Name: Lucid Help Desk
Works on: windows

Windows 2000 and above

Version: 8.01
Last Updated: 04 Apr 2017
Release: 17 Jan 2015
Category: Others > Finances and Business

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369 downloads

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Lucid Help Desk Tags

Help Desk Bug Tracker Error Tracker Help Helper Track Tracker

Lucid Help Desk Details

Rating: 2.086956521 out of 5 based on 23 user ratings

Publisher Website: External Link
Downloads: 369
License: Demo / Trial Version

Lucid Help Desk is a demo software by Lucid Enterprises Inc and works on Windows 10, Windows 8.1, Windows 8, Windows 7, Windows XP, Windows 2000, Windows 2003, Windows 2008, Windows Vista, Windows 2012.
You can download Lucid Help Desk which is 29.58 MB in size and belongs to the software category Finances and Business.
Lucid Help Desk was released on 2015-01-17 and last updated on our database on 2017-04-04 and is currently at version 8.01.

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Lucid Help Desk Description

Track Service Requests:
Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests).
Service History:
Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete.
Integrated Employee Database:
An integrated employee database allows you to maintain employee department, computer, and phone number information.
Automatic Notification:
Support personnel are notified via a pop-up screen anytime a new service request is assigned to them. Email update messages are sent to the person reporting the problem as new status becomes available.
Multi-user, Client-Server application:
Multiple users can log on to the system simultaneously and access the same data (Client-Server version only).
Additional Features:
Additional product features are available through Lucid Enterprises Computer Consulting services.
Reports:
Twenty (20) reports targeted for both support personnel and their managers are available for viewing and printing.