Web Help Desk Software for Windows

Name: Web Help Desk Software for Windows
Works on: windows

Windows Vista and above

Version: 10
Last Updated: 14 Jun 2017
Release: 22 Feb 2011
Category: Internet > Remote Utils

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Web Help Desk Software for Windows Details

Rating: 2.695652173 out of 5 based on 23 user ratings

Publisher Website: External Link
Downloads: 1261
License: Demo / Trial Version

Web Help Desk Software for Windows is a demo software by Web Help Desk Software and works on Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2008, Windows Vista, Windows 2012.
You can download Web Help Desk Software for Windows which is 172.45 MB in size and belongs to the software category Remote Utils.
Web Help Desk Software for Windows was released on 2011-02-22 and last updated on our database on 2017-06-14 and is currently at version 10.

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Web Help Desk Software for Windows Description

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.

Web Help Desk Software for Windows Screenshots

Web Help Desk Software for Windows screenshot 1

Web Help Desk Software for Windows screenshot 2

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